Privacy Policy

Last Modified: July 23, 2017

IN USING OUR CLOUD BASED PLATFORM FOR GENOMICS DATA MANAGEMENT, ANALYSIS AND SHARING (the “DNAstack Platform”) YOU CONSENT TO THE COLLECTION AND USE OF YOUR PERSONAL AND BUSINESS INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY, WHICH MAY CHANGE FROM TIME TO TIME.

COLLECTION OF PERSONAL AND BUSINESS INFORMATION

We may collect your personal and business information including, but not limited to, your:

  • Full name;

  • Business name(s);

  • Mailing address;

  • Email address;

  • Phone number;

  • Comments, feedback, reviews and other information you upload to the DNAstack Platform or provide to us;

  • IP address and location data, including geo-location data;

  • Website statistics and analytics data regarding your use of the DNAstack Platform and our website;

  • Other types of raw data relating to how you interact with the DNAstack Platform and our website, for example, your browser information and session duration;

  • Profile photos, business logos and trademarks (where you elect to upload them) and your images posted to Gravatar (www.gravatar.com);

  • Payment, banking and credit card information; and

  • All other information you provide to us (including genomics information) on our DNAstack Platform or otherwise;

Please note that third-party service providers may have their own privacy policies on the collection and use of your information which either we or you provide them.

TO THE EXTENT YOU (OR YOUR END-USERS) PROVIDE US WITH, OR UPLOAD DATA TO THE DNASTACK PLATFORM THAT INCLUDES THE PERSONAL INFORMATION OF ANOTHER PERSON (INCLUDING THEIR GENOMICS INFORMATION), YOU REPRESENT AND WARRANT THAT YOU HAVE THEIR AUTHORIZATION TO PROVIDE US WITH THAT INFORMATION AND USE SUCH INFORMATION ON THE DNASTACK PLATFORM IN ACCORDANCE WITH THIS PRIVACY POLICY AND OUR TERMS AND CONDITIONS OF USE.

WHERE YOU ELECT TO SHARE DATA AND INFORMATION PUBLICLY OR WITH OTHER USERS ON THE PLATFORM, YOU REPRESENT AND WARRANT THAT YOU HAVE ALL THE REQUIRED CONSENTS AND APPROVALS TO DO SO. YOU ARE SOLEY RESPONSIBLE FOR OBTAINING ANY SUCH CONSENTS AND APPROVALS.

CREDIT CARD AND PAYMENT PROCESSING COMPANIES

We may also collect credit card and payment information from you via a third-party payment provider. Their additional terms of service and privacy policies may apply to the collection and use of your personal information. If you have questions regarding our payment processor, please contact us.

THE USE OF YOUR PERSONAL INFORMATION

The collection of your personal information may also be used to:

  • Facilitate the ordinary operation of the DNAstack Platform;

  • Verify your contact information;

  • Promote our DNAstack Platform and product offerings or updates to you in various forms of communication;

  • Support and improve the DNAstack Platform;

  • Provide user support;

  • Communicate with you about your account or services we offer;

  • Bill and collect money owed to us;

  • Pursue available legal remedies to us and to prosecute or defend a court, arbitration or similar proceeding;

  • Send or display informational and promotional materials from us, our partners or third parties to you;

  • To meet legal requirements;

  • To provide information to representatives and advisors;

  • To enforce compliance with any terms and conditions and applicable law; and

  • Enhance our DNAstack Platform offerings to you and offer you related products and services, whether by advertisements, emails or otherwise.

IN ADDITION, WE RESERVE THE RIGHT TO PROVIDE YOUR CONTENT (INCLUDING GENOMICS DATA) AND INFORMATION (INCLUDING BUT NOT LIMITED TO YOUR PERSONAL AND BUSINESS INFORMATION) UPLOADED OR COLLECTED BY OUR WEBSITE, SERVICE OR OTHERWISE TO THIRD PARTIES IF REQUIRED BY LAW (SUCH AS IN RESPONSE TO A SUBPOENA, COURT ORDER OR OTHER LEGAL PROCESS IN ANY JURISDICTION), AND TO COOPERATE WITH LAW ENFORCEMENT AUTHORITIES IN THE INVESTIGATION OF ANY CRIMINAL OR CIVIL MATTER.

IF WE ARE REQUIRED BY LAW TO MAKE ANY DISCLOSURE OF YOUR CONTENT OR PERSONAL OR BUSINESS INFORMATION, WE MAY (BUT ARE NOT OBLIGATED TO) PROVIDE YOU WITH WRITTEN NOTICE (TO THE EXTENT PERMITTED BY LAW) PRIOR TO SUCH DISCLOSURE SO THAT YOU MAY TAKE APPROPRIATE ACTION.

As defined in the General Data Protection Regulation (GDPR) of the European Union (EU), a data controller determines the purposes and the means of processing data of EU citizens data. A data processor processes the data on behalf of the data controller. Users of DNAstack will be data controllers, as they control the data (including uploading, sharing, deleting etc.) and determine what processing is to be done on the data. DNAstack is the data processor in this case, as DNAstack’s systems are storing and processing the data on the data controller’s behalf.

Data controllers and data processors do not have to be based out of the EU to be subject to the provisions of the GDPR. If you believe you, your organization, or your affiliates is/are a data controller processing EU citizens’ personal data, we require that you or an authorized representative from your organization contact us at privacy@dnastack.com to execute necessary agreements and addendum to our Terms of Use and Privacy Policy.

THE DISCLOSURE OF YOUR PERSONAL INFORMATION AND ACCESS TO IT

We may share your personal and business information with our suppliers, partners and employees to use that information in connection with one or more of the purposes for which that personal information was collected.

We also operate the DNAstack Platform in conjunction with independent contractors. Our independent contractors may have access to your personal information in providing services to us, or providing you with access to the DNAstack Platform. We may use a variety of service providers, contractors, servers (and other hardware) or employees in locations both inside and outside of Canada, which may make your personal information the subject of foreign laws and foreign legal proceedings.

We may also disclose your personal information to our successors (if our business or the DNAstack Platform is acquired by another legal entity) or any assignee of our assets relating to the DNAstack Platform or other software.

WHILE WE TAKE MEASURES TO PROTECT PERSONAL INFORMATION, INCLUDING THE USE OF HTTPS AND TLS, YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE, OUR AFFILIATES, OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, CONTRACTORS, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE, HOWSOEVER CAUSED, FOR THE LOSS OR THEFT OF YOUR PERSONAL INFORMATION, INCLUDING GENOMICS DATA, OR ANY DAMAGES CAUSED AS A RESULT THEREOF, SO LONG AS WE WERE NOT GROSSLY NEGLIGENT IN THE PROTECTION OF SAID INFORMATION.

TO PROTECT YOUR ACCOUNT AND PERSONAL INFORMATION, YOU ARE REQUIRED TO LOG OUT OF YOUR ACCOUNT AT THE END OF EACH SESSION.

YOU ACKNOWLEDGE THAT WHERE YOU USE WORKFLOWS OR CODE UPLOADED OR PROVIDED BY THIRD PARTIES OR OTHER USERS WE CANNOT CONFIRM WHAT SECURITY PROTOCOLS ARE IN PLACE TO PROTECT YOUR PERSONAL INFORMATION OR THE TRANSFERRING OF DATA AND INFORMATION.

RETENTION OF YOUR PERSONAL INFORMATION

We keep your personal information for as long as it is required for the purpose for which it was collected. There is no single retention period applicable to the various types of personal information collected.

INQUIRIES

If you believe that we have not adhered to this Privacy Policy or would like to request an amendment to your personal information being held by us, please contact our privacy officer by e-mail sent to support@dnastack.com.

USE OF COOKIES

Our website(s) and DNAstack Platform may place a “cookie” in the browser files of your computer. Disabling cookies on your web browser may interrupt the proper use of the website and DNAstack Platform.

SEVERABILITY

If any provision of this privacy policy is found to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this policy and shall not affect the validity and enforceability of any remaining provisions.

 

 

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